FAQ
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Refund
We offer refunds on eligible products within 7 days of delivery. Items must be unused, unwashed, and have all tags attached.
Refunds are processed within 5–7 working days after we receive and inspect the returned item.
Yes, refunds are issued either to your bank account or in store credit, depending on your preference.
Delivery
Delivery usually takes 4–7 working days depending on your location.
Yes, once your order is shipped, a tracking link will be sent to your email or WhatsApp.
Express delivery is available in selected locations for an extra charge.
Shipping & Returns
Shipping is free on prepaid orders above ₹999. Standard charges apply for smaller orders.
You can request a return through our website or by contacting customer support. We will arrange a pickup from your address.
Most items are returnable except innerwear, final sale items, and accessories for hygiene reasons.
Payment
We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).
Yes, COD is available on selected pin codes with a small COD fee.
Yes, all payments are processed through secure and encrypted payment gateways to protect your information.